Please read these Terms of Service carefully before using the medilinkcares.com website or engaging MediLink Healthcare for products or services.
1. About Us
MediLink Healthcare is a healthcare commerce and services company providing bulk supply of medicines, medical devices, surgical supplies, and FMCG to businesses, along with local healthcare services including doctor consultations and diagnostic testing.
2. Use of Website
By using this website, you agree to provide accurate information when submitting enquiries, quote requests, or booking forms. You agree not to misuse the website, attempt unauthorised access, or use it for unlawful purposes.
3. Products and Orders
- Product listings, images, and descriptions are for reference; actual products may vary slightly in packaging or presentation.
- All orders are subject to availability and confirmation by our team.
- Quotations provided are valid for a limited period as communicated at the time of quoting.
- Minimum order quantities (MOQ) may apply and will be confirmed during the quotation process.
4. Pricing and Payment
- All prices are subject to change without prior notice until an order is confirmed.
- GST-compliant invoices will be provided for all supplies.
- Payment terms will be communicated at the time of order confirmation.
5. Delivery
- We aim to dispatch and deliver orders promptly; however, delivery timelines are estimates and not guaranteed.
- Risk of loss or damage passes to the buyer upon delivery, unless otherwise agreed in writing.
6. Doctor Consultations and Diagnostic Services
- Doctor chamber appointments and diagnostic bookings made through this website are requests; final confirmation is subject to availability and coordination by our team.
- Diagnostic tests are conducted through NABL-accredited laboratory partners. MediLink Healthcare facilitates these services but is not the testing laboratory itself.
- We are not liable for medical outcomes, diagnoses, or treatment decisions made by doctors or laboratories associated with us.
7. Returns and Cancellations
Returns, exchanges, or order cancellations are subject to the specific policy communicated at the time of order confirmation, and applicable manufacturer/product-category restrictions (particularly for pharmaceuticals).
8. Limitation of Liability
To the extent permitted by law, MediLink Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
9. Intellectual Property
All content on this website, including text, images, and logos, is the property of MediLink Healthcare unless otherwise stated, and may not be reproduced without permission.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.
11. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the website after changes constitutes acceptance of the revised terms.
12. Contact Us
For questions about these Terms, contact us at:
MediLink Healthcare
Premise no. 105, Canal St, Sreebhumi, Laketown, South Dumdum, Kolkata, West Bengal 700048
Phone: +91 824-0591858
Email: contact@medilinkcares.com